Last updated: March 2026

Privacy Policy

Digital Deluxe Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information when you visit www.digitaldeluxe.com.au or engage our services.

1. Information We Collect

We collect personal information you provide directly, including your name, email address, phone number, company name, and any other information you submit via our contact forms or when engaging our services.

We also collect information automatically through analytics tools (Google Analytics 4) including pages visited, time on site, referral source, and device/browser information. This data is collected in aggregate and does not personally identify you.

2. How We Use Your Information

We use the information we collect to: respond to your enquiries and provide our services; communicate with you about your account or our services; send you relevant marketing communications (with your consent); improve our website and services; comply with legal obligations.

3. CRM and Lead Management

When you submit a form on our website, your information is stored in our CRM system (LeadRail, powered by GoHighLevel). This information is used solely to manage our relationship with you and is not sold to third parties.

4. Disclosure of Information

We do not sell, trade or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information where required by law.

5. Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic via Google Analytics. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Google Analytics

We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects data such as pages visited, session duration and referral source. This data is processed by Google in accordance with their Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and make a complaint about how we handle your information. To exercise these rights, contact us at hello@digitaldeluxe.com.au.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Digital Deluxe Pty Ltd
2/170 York St, South Melbourne VIC 3205
Phone: 03 9111 2657
Email: hello@digitaldeluxe.com.au

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.